We've built up an amazing reputation for our super fast printing and delivery times, which we continually strive to maintain. You can choose to pick standard or express shipping options to suit your budget and time frame.

Please call us on 1300 668 997 during office hours or email us at sales@brightstarkids.com.au and let us know the issue(s) you’re having, along with what type of computer or device and browser you're using to help with your enquiry. We’ll do our very best to get your issue sorted.

Please call us on 1300 668 997 during office hours or email us at sales@bsklabels.com.au and let us know the issue(s) you’re having, along with what type of computer or device and browser you're using to help with your enquiry. We’ll do our very best to get your issue sorted.

To view your shopping cart please click on the orange shopping cart in the top right corner of the website. Once you have opened your shopping cart, you can easily edit or remove the item as well as updating the quantity but using the '-' and '+' symbols.

You can put your child's full name into the First Name and add a telephone number into the Surname section. It's best to do this with a "-" in front of the phone number so it'll look like: Jack Brown - 0422 333 444.

Unfortunately you can only use one promotional code at a time. However any special offers that automatically get applied to your cart are usually allowed to be used along with other promotional codes.

Please refer to our returns & exchanges page for more information.

Yes we can usually give discounts if you want to buy in bulk or if your order is over $200. Great for schools, hospitals or even for a large group of friends. Please get in touch with us with the details of your order and we'll do our best to help you.

First ensure you are logged into your account. Once you are ready to checkout, in the Payment section of our checkout, please tick the box that says, 'Use Reward Points'. You’ll need a minimum of 500 points before you can redeem them. Unfortunately you cannot use reward points if you want to checkout with Afterpay as they don't support this on their system.

It's easy! Once you're logged into your account, simply visit the product that you'd like to review and underneath the product name, click on +Write a Review. To make sure your review gets published, try to make your review useful and informative. You can talk about the product, our customer service or anything else related to your order that you liked (or didn't like). You can leave your name or remain anonymous if you prefer. You'll receive 100 reward points once your review is published.

Yes, Stick On Labels will stay stuck to most containers in the dishwasher. We recommend following these steps to help them work correctly.

Step One: Always clean the surface of the place where you want to stick the label to. (Any dirt, oil or grease may prevent the label from bonding properly).

Step Two: Stick your labels to smooth surfaces that are clean and dry (free of oil, grease or dirt). Allow up to 24 hours before placing the container with the label into the dishwasher or steriliser.

Step Three: To make your labels last for years in the dishwasher, we recommend that items should be placed on the top shelf and not go through the very hot temperature settings, e.g. pots & pans.

Stick On Labels can be easily stuck to most of your kid’s things, such as plastic bottles and containers. Being 100% waterproof they’re safe to use on most containers in dishwashers, sterilisers, microwaves and freezers.

Surface Notes: Our labels have been thoroughly tested on various surface types without any adhesive issues, however we can not guarantee whether they will adhere to some textured surfaces. If you would like to receive a sample to try before you buy, please contact us.

If you’ve ordered a Shoe Label kit or one of our Combo Packs, you will have received blank labels. These are to go over the top of your coloured Funky Feet or Round Labels to give the print protection from wear and tear. They make the labels super durable and able to withstand even the sweatiest of feet!

Here are some simple steps for how to apply them correctly:

Step One: For the Funky Feet Shoe Labels, stick the right foot shoe label on to the inside of your kids right shoe and the left foot into the left shoe (smooth surfaces work best).

For the Round Shoe Labels, you simply stick each dot into each insole. Rub the labels down using good pressure.

Step Two: Stick the clear shoe label over the name label (this will ensure that the writing doesn't wear off).

All our labels are produced on the best quality permanent vinyl that is printed with a durable ink, to make them withstand the toughest conditions. They're designed with rounded edges that make them stay stuck without peeling for years.

Our Label Maker allows you to automatically see how your labels will look with the personalisation. You can make your labels as individual as your little one by choosing from a large range of colours, fonts and icons.

Yes, the preview will be how it will be printed. Some slight variations in colour may occur as computer screens can vary.

Yes. Every single label that leaves Bright Star Kids is individually cut so that it's easy for you to just peel off and stick to whatever you want.

Yes we can print most characters, including Chinese and Greek. You should be able to preview your labels in International Characters before you buy. If you have any concerns or issues with this, please get in contact with us.

These shoe labels stick best to smooth surfaces, and once they’re on, they’ll be hard to get off. Extra clear labels come with each pair of Shoe Labels or Funky Feet to stick over the top. This gives your labels extra protection from wear and tear.

1) Empty any water out of your iron to ensure NO STEAM is used.

2) Put the iron on a hot heat setting when ironing on to cottons. Lower temp for delicate fabrics.

3) Peel off the Iron On Label and place it on top of the clothing with the name facing up.

4) Put the baking paper that comes with your kit on top of the label.

5) Then put a thin piece of cloth over the top, such as a t-shirt.

6) Place the hot iron on top. DO NOT MOVE the iron and press firmly for approximately 20 seconds.

7) Remove the iron, baking paper & cloth.

RESULT: The label should be completely merged with the fabric. Repeat the above steps if any part of the label is peeling up.

IRON ON LABELS TROUBLESHOOTING TIPS

The text is looking smudged or faded: This may be due to the iron being too hot and melting the label OR because the iron moving during application.

Solution: Make sure to hold your iron 100% still, especially when you first put the iron over the label. If this doesn’t work, try turning the heat of the iron down and/or hold the iron over the label for a shorter time giving only short bursts of heat.

Labels have come off in the wash: This may be due to the iron’s heat not penetrating through to activate the adhesion of the label.

Solution: Make sure the iron is hot enough, that the piece of fabric isn’t too thick and that you’ve held the iron on for long enough. You can go over the same label numerous times as long as you use the baking paper and cloth. But be careful as overheating the label may cause it to melt.

What are the sheets of paper I got with my order used for?
This is transfer (or baking) paper and it is to use when you iron the labels on to your clothing.

If you run out or lose the treated paper, simply use good quality baking paper instead. As long as it’s got a good silky feel, this paper should work perfectly. We recommend using a good quality brand such as Glad or Multix.

The temperature and timing may differ depending on the type of fabric and make of iron, e.g. cottons will need a higher temperature with longer pressure and nylons will need a lower temperature with less pressure. We highly recommend that you test your clothing labels in an inconspicuous area before using all of your clothing labels.

Yes, as long as you've applied them correctly, they're so durable that they'll probably outlast the clothing itself. We recommend that you wait for at least 24 hours before putting the item into the washing machine or clothes dryer to allow the fabric to completely adhere to the clothing labels.

They can be put through washing machines and tumble dryers without peeling off, even industrial style machines that are used in boarding schools and nursing homes.

These clothing labels work best on fabrics that allow for irons, such as 100% cotton. We love to use them on school uniforms, hats, socks, underwear, towels and even some swimwear (although this last one can be a little tricky to get right).

This is transfer paper and it is to use when you iron the labels on to your clothing. Please DO NOT use a substitute to the treated paper (such as a cloth), as there won't be enough heat to penetrate into the label and make it adhere.

If you run out or lose the treated paper, simply use good quality baking paper instead. As long as it’s got a good silky feel, this paper should work perfectly. We recommend using a good quality Baking or parchment Paper brand.

Yes, we print all of our clothing labels with your details and all of Bright Star Kids Labels are individually cut so that it’s easy for you to just peel off and use. You can personalise & preview your clothing labels before you buy to make sure they look perfect.

Our clothing labels are produced on a fantastic vinyl material that becomes part of the fabric it's ironed on to. When you peel it off you’ll notice that it’s not sticky, as the adhesion only becomes active once heat is applied. It’s soft and smooth so it won't irritate sensitive skin.

We only offer iron on clothing labels, which most people find much quicker and easier to use than sew on labels. Once they're applied correctly they'll be more durable than the sew on clothing labels type.

Sorry this is not available for Clothing Labels. If you need to have no visible backing, the only way is to get them embroidered.

If you need to iron clothing that have iron on labels adhered to them, DO NOT put the iron directly on top of the label as the label may melt.

Once you have ironed the clothing labels to the fabric properly, it will be very difficult to remove them as they are designed to be a permanent label. This means that they won't come off in washing machines and tumble driers.

Yes we can print most characters, including Chinese and Greek. You should be able to preview your labels in International Characters before you buy. If you have any concerns or issues with this, please get in contact with us.

Bright Star Kids range of Bag Tags are easy to use. You can easily apply it to any school or sports bag, as well as luggage.

Step One: Push the plastic strap through the hole of the Bag Tag.

Step Two: Pull one end of the strap through the other end.

Step Three: Place the strap under the handle of the bag.

Step Four: Bend the Bag Tag and push it through the plastic strap.

Step Five: Pull the Bag Tag strap tight so that it's nice and secure.

Step Six: Your Bag Tag is now ready to use.